At Alafpolak - Julian Alaphilippe Collection, we want to make sure that the relationships with our customers run as smoothly as possible. We greatly appreciate the trust you place in us and we take your rights very seriously. We want, with the conditions of purchase below, to give you an overview of your rights and sometimes also your obligations.
Terms and conditions
General conditions of Alafpolak - Julian Alaphilippe Collection, based in Berchem. Version valid from 01/01/2020
1.1 These general conditions apply to all offers of alafpolak.com . These conditions are accessible to everyone and are available on the website of Alafpolak - Julian Alaphilippe Collection. We can send you a written copy on request.
1.2 By placing an order, you show your agreement to the terms of delivery and payment. Alafpolak - Julian Alaphilippe Collection retains the right to modify the delivery and payment conditions after the expiration of the project time.
1.3 The conditions of use of other sites or persons are not recognized by Alafpolak - Julian Alaphilippe Collection, except in case of written agreement.
1.4 Alafpolak - Julian Alaphilippe Collection guarantees that the delivered product meets the arrangement and that it meets the conditions.
2.1 Delivery is made as long as stock permits.
2.2 Within the framework of the distance purchasing rules, Alafpolak - Julian Alaphilippe Collection will execute the order within 30 days. In the event that this is not possible (in case of out of stock) or in case of delay for other reasons, the consumer will receive in the month following the order, a message giving him the right to cancel the order free of charge.
2.3 Alafpolak - Julian Alaphilippe Collection will be bound by the obligation of delivery, unless proven otherwise. Once in the hands of the delivery service, Alafpolak - Julian Alaphilippe Collection is not responsible for any delays, losses or damage that may be caused.
2.4. All times indicated on the site are indicative. They therefore cannot be changed
3.1 Prices cannot be increased during the time of the offer, unless legal measures allow this.
3.2 All prices on the site are subject to printing errors. Printing errors are therefore not accepted.
3.3 All prices on the site are in Euro and include 21% VAT.
4 Right of revocation
4.1 As stipulated in the Distance Purchasing Law (Article 7: 5 BW), the consumer has the right to return the delivered good within 14 working days without reason. This 14-day period begins when the goods are delivered. If the delivered item is not returned to Alafpolak - Julian Alaphilippe Collection once the 14 days have elapsed after delivery, then the purchase is a fact. If the goods are returned within the 14-day period, the consumer must prove (in writing) that the goods have been returned (on time), for example by providing proof of dispatch by post. Return of goods must be in the original packaging. If the returned goods have been used or damaged, the right to refund is canceled. If the property has not been damaged or used, Alafpolak - Julian Alaphilippe Collection will reimburse the purchase price of the good as well as the shipping costs within 30 days of receipt of the returned good. By returning the good, the consumer takes the risk of loss, damage to his account.
4.2 The right of reimbursement, as specified above, only applies to goods delivered and in no case to services, such as telephone subscriptions for which Alafpolak - Julian Alaphilippe Collection is only an intermediary. For the case recently cited, the general conditions of application are those of the telephone operator
4.3 The right of appeal does not apply:
To services the performance of which, with the consumer's consent, has begun before the deadline of seven working days.
Goods and services whose price is linked to fluctuations in the financial market and over which Alafpolak - Julian Alaphilippe Collection has no control.
Goods which satisfy consumer demands, such as size, but which do not correspond to it.
Goods and services whose nature does not allow them to be returned, for example because of hygiene or because of the speed of degradation for example.
Audio or video recordings or computer programs which the consumer has not complied with.
On delivery of newspapers or magazines; betting or lottery services.
5. Data management
5.2 Alafpolak - Julian Alaphilippe Collection respects and takes care of the privacy of users of its website. Confidential use of your personal data.
5.3 Alafpolak - Julian Alaphilippe Collection sometimes uses a mailing list. Each email contains instructions for removing yourself from this list.
6. Guarantee and conformity
6.1 The company undertakes that the goods and services correspond to the arrangement, to the specifications mentioned, to the requirements of the consumer and to the date provided by law.
6.2 The arrangement provided by the entrepreneur, manufacturer or importer as a guarantee does not affect the rights that the consumer can assert against the entrepreneur for breach of his obligations under the law and / or the contract remotely.
6.3 The customer is required to check the delivered goods upon receipt. If it appears that the delivered item is incorrect, inadequate or incomplete, the customer (before proceeding with the return to Alafpolak - Julian Alaphilippe Collection) must immediately report these defects in writing to Alafpolak - Julian Alaphilippe Collection. Any defect or incorrectly delivered goods must be reported to Alafpolak - Julian Alaphilippe Collection in writing within 2 months of delivery at the latest. Return of goods must be in the original packaging (including accessories and accompanying documentation) and in new condition. Commissioning after detection of the fault, damage occurring after detection of the fault, charging and / or resale after detection of the fault,
6.4 If the customer's complaints are deemed justified by Alafpolak - Julian Alaphilippe Collection, Alafpolak - Julian Alaphilippe Collection reserves the right to replace the delivered goods free of charge or to enter into a written agreement with the customer concerned by the compensation. The amount of compensation is always limited to the maximum of the invoice amount for the goods concerned or (at the choice of Alafpolak - Julian Alaphilippe Collection) to the maximum amount covered by the liability insurance of Alafpolak - Julian Alaphilippe Collection in the case of 'species. Any liability of Alafpolak - Julian Alaphilippe Collection for any other form of damage is excluded, including any additional compensation in any form whatsoever compensation for indirect damage, consequential damage or for loss of profits.
6.5 Alafpolak - Julian Alaphilippe Collection is not liable for damage caused by intention or equivalent conscious recklessness of personnel not part of the management.
6.6 This warranty does not apply if:
the client is in default towards Alafpolak - Julian Alaphilippe Collection
the customer has repaired or treated the delivered goods
the delivered goods are exposed to abnormal circumstances or to careless handling or contrary to the instructions of Alafpolak - Julian Alaphilippe Collection and / or on the parcel have been processed
the defect is due in whole or in part to the regulations that the government has adopted or will adopt regarding the nature or quality of the materials used.
7.1 Offers are non-binding, unless otherwise specified in the offer.
7.2 Upon acceptance of a non-binding offer from the buyer, Alafpolak - Julian Alaphilippe Collection reserves the right to revoke or deviate from the offer within 3 working days after receipt of this acceptance.
7.3 Verbal commitments only bind Alafpolak - Julian Alaphilippe Collection after having been expressly confirmed in writing.
7.4 Alafpolak - Julian Alaphilippe Collection offers do not automatically apply to repeat orders.
7.5 Alafpolak - Julian Alaphilippe Collection cannot be held responsible for its offer if the customer should have understood that the offer, or part of it, contained an error or an obvious error.
7.6 Additions, modifications and / or agreements are only valid if they have been agreed in writing.
8.1 An agreement between Alafpolak - Julian Alaphilippe Collection and a customer arises after an order has been assessed by Alafpolak - Julian Alaphilippe Collection for its feasibility.
8.2 Alafpolak - Julian Alaphilippe Collection reserves the right to refuse orders without giving reasons or to accept them only if the shipment is paid on delivery or after payment in advance.
9. Images and specifications
9.1 All images; photographs, drawings, etc. among other things, data regarding weight, dimensions, colors, label images, etc. on the website of Alafpolak - Julian Alaphilippe Collection are only approximate, they are indicative. And cannot give rise to any compensation or to the dissolution of the agreement.
10. Force majeure
10.1 Alafpolak - Julian Alaphilippe Collection is not responsible if and to the extent that its obligations cannot be fulfilled due to force majeure.
10.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be at its risk. Delay or failure of our suppliers, internet disruptions, power outages, malfunction of e-mail traffic and failures or changes in technology provided by third parties, transportation problems, strikes, government actions, delays in supply, negligence suppliers and / or manufacturers of Alafpolak - Julian Alaphilippe Collection, as well as auxiliaries, illnesses of personnel, faults of auxiliary or transport equipment are expressly considered as cases of force majeure.
10.3 In case of force majeure, Alafpolak - Julian Alaphilippe Collection reserves the right to suspend its obligations but also to dissolve the contract, in whole or in part, or to require that the content of the contract be modified so that its execution remains possible. . In any case, Alafpolak - Julian Alaphilippe Collection is not required to pay a fine or compensation.
10.4 If Alafpolak - Julian Alaphilippe Collection has already partially fulfilled its obligations upon the occurrence of a case of force majeure or can only partially fulfill its obligations, it is entitled to invoice separately the part already delivered or deliverable and the customer is forced to pay this bill as if concerned. It is a separate contract. However, this does not apply if the part already delivered or deliverable has no independent value.
11.1 Alafpolak - Julian Alaphilippe Collection is not responsible for damage to vehicles or other objects resulting from incorrect use of the products. Before use, read the instructions on the packaging and / or visit our website.
12. Retention of title
12.1 Alafpolak - Julian Alaphilippe Collection remains the owner of all goods sold and delivered to the customer by Alafpolak - Julian Alaphilippe Collection as long as the customer has not satisfied the claims of Alafpolak - Julian Alaphilippe Collection under the contract or previous similar agreements or later, as long as the client has performed or is to perform the work or has not yet paid the claims of Alafpolak - Julian Alaphilippe Collection due to breaches in the performance of these obligations, including actions in fines, interest and in costs, in section 3:92 of the Belgian Civil Code.
12.2 The goods supplied by Alafpolak - Julian Alaphilippe Collection which fall under the retention of title can only be resold within the framework of a normal commercial activity and can never be used as a means of payment.
12.3 The customer is not entitled to pledge goods subject to retention of title.
12.4 The customer now gives his unconditional and irrevocable consent to Alafpolak - Julian Alaphilippe Collection or to a third party to be designated by Alafpolak - Julian Alaphilippe Collection, in all cases where Alafpolak - Julian Alaphilippe Collection wishes to exercise its property rights, to enter into all the places where his goods will be located, to take them there.
12.5 If third parties seize the delivered goods under retention of title or wish to establish or assert his rights thereon, the customer is obliged to inform Alafpolak - Julian Alaphilippe Collection as soon as this is reasonably possible.
12.6 The customer undertakes to insure the goods delivered under retention of title and to maintain them against fire, explosions and water damage as well as against theft and to provide Alafpolak - Julian Alaphilippe Collection with the policy of this insurance of his first request.
13. Applicable law / competent court.
13.1 Belgian law is applicable to all contracts.
13.2 Disputes resulting from an agreement between Alafpolak - Julian Alaphilippe Collection and the buyer, which cannot be settled by mutual agreement, are judged by the competent court of the district of Antwerp, unless Alafpolak - Julian Alaphilippe Collection do not prefer to grant the difference to the competent court of the place of residence of the buyer. And with the exception of disputes falling within the jurisdiction of the district court.
14.1 Payments by bank transfer must be made within 5 calendar days. The day of the order counts as the first day of the calendar. On written request from the customer, the deadline may be extended by a maximum of 3 calendar days. The 5 or 8 days respectively count as a reservation of the goods, after the expiration of this period without receipt of payment, Alafpolak - Julian Alaphilippe Collection has the right to offer the products again or to resell them.